Laguardia Translations respects your privacy and takes the confidentiality of the material you entrust to us seriously. This policy explains what information we collect through this website and in the course of providing language services, how we use and protect it, and the rights you have over it, including your rights as a California resident.
When you request a quote, contact us, or engage our services, we collect the information you choose to give us. This typically includes your name, email address, telephone number, organization or employer, the language pair and service you need, your timeline, and any details or documents you submit describing your project.
When you visit this website, our hosting provider and any analytics tools we use may automatically record limited technical information, including your IP address, browser type and version, device type, operating system, referring page, the pages you view, and the date and time of your visit. This information is used to keep the site secure and functioning and to understand general usage patterns.
We do not ask you to submit sensitive personal information through this website. Please do not send medical records, legal filings, government identification numbers, or other confidential materials through the website contact form unless we have specifically asked you to. If you need to send confidential source documents, contact us first and we will arrange a secure method of transfer.
We use the information we collect to:
We do not use your information for automated decision-making or profiling.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We disclose information only in the following circumstances:
Much of the material we handle is inherently sensitive: medical records, legal filings, immigration paperwork, student records, and personnel matters. We treat every document and every interpreted conversation as confidential.
Interpreters and translators working on your assignments are bound by professional codes of ethics that require confidentiality, accuracy, and impartiality. Where your organization requires a specific confidentiality agreement, business associate agreement, or security protocol, we are able to execute one as part of your service agreement.
We limit access to your materials to the personnel who need them to complete the work, and we return or dispose of source materials in accordance with your instructions and our retention practices.
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We keep information only as long as we need it. Quote requests that do not become projects are generally retained for a limited period so we can follow up and understand demand. Project records, invoices, and correspondence are retained as long as necessary to service the relationship and to satisfy tax, accounting, professional, and legal recordkeeping requirements. Source and target documents are retained or disposed of according to your instructions and the terms of your service agreement.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorized access or disclosure. This website is served over an encrypted connection. Access to client materials is limited to assigned personnel.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, and we encourage you to use care when sending information over the internet.
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the following rights regarding your personal information:
In the twelve months preceding the effective date of this policy, we have collected the following categories of personal information as defined by California law: identifiers such as name, email address, telephone number, and IP address; professional or employment-related information such as your organization and role; internet or network activity information relating to your use of this website; and the contents of communications and documents you send us in connection with a project.
Email info@laguardiatranslations.com with the subject line "California Privacy Request," or call 916.778.0509. We will acknowledge your request within ten business days and respond within forty-five calendar days, and we will tell you if we need more time. We may need to verify your identity before acting on a request, and we will only use the information you provide for verification for that purpose.
An authorized agent may submit a request on your behalf if they provide written permission signed by you, and we may ask you to confirm the agent's authority directly.
California Civil Code Section 1798.83 permits California residents to request information about disclosures of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. There is nothing for you to opt out of. If that ever changes, we will update this policy and provide a working opt-out mechanism before the change takes effect.
We honor the Global Privacy Control signal. If your browser or extension transmits a GPC signal, this website treats it as a request to decline all non-essential cookies, and we apply that automatically without asking you.
Some browsers offer a "Do Not Track" setting. There is no accepted industry standard for how websites should respond to it, so this website does not respond to Do Not Track signals. We do respond to Global Privacy Control signals as described above.
Our services are directed to organizations and adults, not to children. We do not knowingly collect personal information from children under thirteen through this website. Where we interpret or translate in educational settings, records concerning students are handled at the direction of, and under the agreements we hold with, the school or agency that engaged us. If you believe a child has provided us information through this website, contact us and we will delete it.
This website links to other sites, including our social media profiles, mapping services, and video hosted by YouTube. We are not responsible for the privacy practices or content of those sites. Review their privacy policies before providing information to them.
We may update this Privacy Policy to reflect changes in our practices or in the law. When we do, we will revise the effective date at the top of this page. Material changes will be communicated more prominently. Your continued use of this website after an update means you accept the revised policy.
Contact us and we will respond promptly.
Laguardia Translations
Sacramento, California
Phone: 916.778.0509
Email: info@laguardiatranslations.com